Entrusted by a Canadian plywood customer, our FACTORY AUDITING expert went to the * * * factory in Linyi to verify their actual plywood production.
Just because our AUDITOR said something they don’t like to hear: your production equipment is not capable of producing plywood with high precision thickness tolerance, and then he was “Kicked out ” from the factory. According to the analysis of the AUDITING REPORT filled in on site and relevant videos and photos, the factory’s double-sided thickness calibrated sanding machinery does not have the ability to achieve+/-0.3MM, because the equipment is old and out of repair for many years. Moreover, we measured the plywood finished products in their workshops many times, and the thickness tolerance was mostly controlled within+/-0.6MM. And a small part is+/-0.8MM. It is also difficult to support their commitment to customers to achieve+/-0.3MM based on the actual measured data of the raw materials they use.
If the customer only make a small number of samples, I think they can still find hundreds of qualified products. However, if it is mass production, I do not trust the production capacity of this factory. This is not a problem that their management ability can solve.
We can only report to the customer truthfully and let them negotiate again.
What we can do is to provide customers with the most objective, accurate, comprehensive and systematic FACTORY AUDITING REPORT for decision-making.
